(For RELAYJEWELRY Jewelry Boutique)
By accessing or purchasing from RELAYJEWELRY, you agree to be bound by these Terms. If you disagree, do not use our services.
• Jewelry items are handmade/natural. Minor variations in gemstones, metals, or finishes are inherent and not defects.
• Product images may differ slightly due to lighting/screen settings.
• All orders are subject to stock availability.
• Your billing address must match the payment method’s registered address.
• Custom/engraved items are final sale and cannot be returned/exchanged unless damaged.
• Approval of design proofs signifies acceptance of the final product.
• Governed by our separate Shipping Policy. Delays by carriers/customs are not our responsibility.
• Unworn, undamaged items in original packaging may be returned within 14 days of delivery.
• Final sale items excluded: Custom pieces, earrings (hygiene), sale items.
• Customer pays return shipping; refunds issued within 5 business days after inspection.
• Damaged items: Contact us within 48 hours with photos/proof.
• All website content (logos, designs, text) is owned by RELAYJEWELRY and protected by copyright.
• Unauthorized use is strictly prohibited.
• We are not liable for:
• Personal data is handled per our Privacy Policy. We never sell your information.
• We may update these Terms. Continued use after changes implies acceptance.
Contact: [email protected]